Resume

What is a Resume?

A resume is a summary document of a person’s education, work experience skills, and achievements. It is used as a tool for job applications and plays a crucial part in the job-seeking process.

How to Structure a Resume

An efficient and typical way to structure your resume is as follows*

• Header:
  • Name
  • Contact Details
  • Personal Portfolio
• Education
• Achievements
• Professional Experience
• Leadership and Volunteering
• References

*See QR Code for specific industry templates

What not to do in Your Resume

Optus - Sales Consultant

I started as a Sales Consultant at Optus where I worked in a team of 7 other consultants where I developed relationships with customers. I helped resolve customer conflicts in store, leading to our overall store NPS increasing. I also helped new train new hires.

1. Avoid large blocks of text that can overwhelm readers or lessen the impact of your highlights in your resume.
2. Ensure you always double check grammar and spelling as attention to detail is key!
3. Avoid storytelling and including irrelevant information.

What to do Instead

Optus - Sales Consultant

• Fostered customer relationships , helping to drive an increase of in-store revenue of 15% in Q1 2022 compared to prior year.
• Demonstrated ability to resolve customer conflicts, leading to a year on year increase of 22% in NPS.
• Led the training and development of 20 new staff.

1. Easy to read bullet point format that highlights your achievements and their impact.